DELIVERY INFORMATION

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LOCAL PICKUP
*All local customers can opt to pick up their packages from our showroom in White sands mall 7 days a week. Just call us at 6585 1238 to inform us what is your preferred date / time to pick up your order.

PAYMENT METHODS
At Perfetto we use PayPal as our host to process all your transactions safely and securely, but this does not mean you need to have a PayPal account. PayPal simply acts as our payment gateway to process your transaction. We kindly accept all major credit cards including Visa, MasterCard and Amex. We accept bank transfer and paylah.All prices at Perfetto are in Singapore Dollars (SGD).

SECURITY METHOD
We use PayPal to process all your transactions safely and securely as PayPal is a globally recognized payment gateway provider with robust security, fraud detection and SSL encryption. Because we use PayPal as our host it means we never need to store any of your credit card details on Perfetto so you can have a peace of mind as your details are keep private when shopping with us.

PAYMENT PROBLEMS
If your payment is not authorized through PayPal or is rejected, please ensure your credit card details, expiry date and security code(s) are all correctly entered first and then try again. If payment is still not working you will need to contact the bank that issued the credit card you are using or contact the PayPal Help Center if you are trying to pay using your PayPal account.

REFUND

There will be NO cash or credit card refund once transaction is done.

Delivery service is available at $10 and above we will get your products delivered to you within 5-7 working days.

We reserved the rights to charge a restocking fees of 10% or $5 (Whichever is higher) of your order if you cancel the paid order or return almost everything of your purchase or the parcel is returned to us by carrier due to undelivered/unclaimed.

DELIVERY

To help us ensure we can respond to your questions promptly, please only contact us if you haven't received your order within the above timescale. We understand that delays in delivery, especially in current times can be incredibly frustrating and we are working hard to keep you up to date with how long it will take for your order to get to you.

Please see below for pricing and approximate delivery times.

Order Total Cost Delivery Time
Below SGD$80    $5.00    7+ Working Days*
Above SGD$80    FREE  7+ Working Days*

*Monday to Saturday. Exc. Public Holidays.

Call us at 6585 1238 to book an appointment with us today!

Overseas shipping is temporarily unavailable.